Privacy Policy

Effective Date: 03-12-2026

This Privacy Policy applies to Permit Facts, including the website located at permitfacts.com and related communications, forms, reports, and services.

1. Who We Are

Permit Facts is an independent property research service that provides permit history and compliance-related research reports for residential and commercial properties.

If you have questions about this Privacy Policy, you can contact us at:

Permit Facts
Email: permitfactsreport@gmail.com
Website: permitfacts.com

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Name
• Email address
• Phone number, if you choose to provide it
• Property address and property-related details
• Order details and service selections
• Messages, questions, attachments, or documents you submit
• Any other information you choose to provide through forms, email, or contact requests

b. Payment Information

If payments are accepted through the website or a linked provider, payment information may be collected and processed by third-party payment processors. Permit Facts does not necessarily store full card details on its own servers unless explicitly stated elsewhere.

c. Technical and Usage Information

• IP address
• Browser type and device information
• Operating system
• Referral pages and pages viewed
• Date and time of access
• Basic website interaction data
• Cookie and analytics data, where used

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries and provide customer support
• Review property details and fulfill report requests
• Process orders and coordinate delivery of reports
• Communicate about services, updates, questions, or issues related to your request
• Operate, maintain, and improve our website and user experience
• Monitor website performance, security, and fraud risks
• Comply with legal obligations or resolve disputes
• Maintain business records and internal administration

4. Legal Bases for Processing

Depending on where you are located and the nature of the interaction, we may process personal information because:

• It is necessary to take steps at your request or to perform a contract with you
• It is necessary for our legitimate interests in running and improving our business and services
• You have given consent, where consent is required
• We need to comply with a legal obligation

5. How We Share Information

We may share personal information only as reasonably necessary, including with:

• Website hosting and technical service providers
• Payment processors and checkout providers
• Form, email, analytics, spam protection, or communication tools
• Contractors or service providers assisting with business operations
• Legal, regulatory, or governmental authorities where required by law
• A buyer, successor, or acquirer in connection with a merger, sale, or transfer of business assets, if ever applicable

We do not sell your personal information in the ordinary sense of selling customer lists for unrelated third-party marketing.

6. Cookies and Similar Technologies

The Permit Facts website may use cookies, pixels, local storage, and similar technologies to keep the site functioning, understand traffic patterns, improve performance, remember preferences, and support analytics or essential website features.

A cookie banner or consent tool may be shown where required. You can also manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the site work.

7. Analytics

We may use website analytics tools to understand how visitors use the website, which pages are visited, and how the site can be improved. These tools may collect IP address, browser details, device data, and usage information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling services, maintaining records, resolving disputes, enforcing agreements, complying with law, and protecting business interests.

Retention periods may vary depending on the type of request, transaction history, legal requirements, and operational needs.

9. Data Security

Permit Facts takes reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, email system, storage platform, or internet transmission can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through unsecured email or forms unless specifically requested and appropriately protected.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information in certain circumstances
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information, where applicable
• Complain to a relevant data protection authority or regulator, where applicable

To make a privacy-related request, email permitfacts@gmail.com.

11. International Visitors

If you access the website from outside the country where Permit Facts operates, your information may be processed and stored in locations where data protection laws may differ from those in your jurisdiction.

12. Third-Party Links and Tools

The website may contain links to third-party platforms such as social media pages, payment providers, form tools, scheduling tools, or external services. We are not responsible for the privacy, security, or content practices of those third parties.

13. Children's Privacy

Permit Facts is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has submitted personal information, please contact us so we can review and remove it where appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated policy to the extent permitted by law.

15. Contact and Complaints

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

Permit Facts
Email: permitfacts@gmail.com
Website: permitfacts.com

If you are in a jurisdiction that provides a right to complain to a regulator or supervisory authority, you may also contact the relevant authority in your area.